• Most orders are delivered to the consumer within 1-3 business days from the day of shipment
  • Orders shipped to islands are delivered to the consumer within 2-4 business days from the day of shipment
  • The orders are sent with the cooperating courier company of our company, about which we inform you as soon as your order is completed and delivered to the cooperating transport company.
  • Shipping costs are free for orders over 120 € and weight up to 10 kg.
  • Shipping costs in case of replacements are borne exclusively by the recipient.
  • In case of return of the product due to dissatisfaction of the recipient, or refusal to accept the order then there is a shipping charge to the recipient for both shipments.
  • The discount vouchers given to the customers by the company, concern a discount on products and not on shipping costs.

Order delay

Your order may be delayed for the following reasons: The product is out of stock due to high demand. In periods of extreme weather events or strikes, as well as in any case of force majeure, which may affect the transport and delivery of your order. In case it is impossible to communicate with you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. The personal data you entered when submitting your online order are not properly updated. In such a case, if we will not be able to contact you, you can call D., Monday-Friday, 09: 00-17: 00, to be informed about the progress of your order.